We do not accept returns or issue refunds after shipping, unless there are quality issues.

Yes! Both whole bag beans and xPods include recipe cards to help you start brewing right away. (For the EU market, whole bag beans currently have digital recipe cards.)

In Stock: Ships immediately. Orders are typically dispatched within 2 business days.

Reserve Next Batch: Pre-order for the next restock. Sometimes our coffees are already enroute from roaster, you'll be first in line and get fulfilled as soon as it's available.

Subscription: Ships now if in stock. For recurring orders, out-of-stock items are prioritized and shipped immediately upon arrival.

Please take some photos of the damaged item, its packaging, or what you received, and then contact our customer service team at support@xbloom.com. We’ll be happy to assist you promptly.

For unopened bags, the beans will keep their flavor longer if stored in a dry place away from moisture. Once the bag is opened, if you can’t enjoy all the xPods right away, we recommend storing them in an airtight container or sealing the bag and keeping it in the freezer.