The xBloom Flex subscription includes a brand-new or like-new xBloom Studio and a warranty for as long as you keep your subscription active. Plus, you get an additional 20% discount on coffee collections subscriptions.

The 20% discount is not applicable to Brian's Secret Stash and Dark Roast Program.

Yes, your product is covered under warranty for as long as your subscription is active and your payments are current. If your product breaks or is defective, just let us know, and we'll either help you get it working or swap it out for you free of charge. In cases of severe damage due to gross negligence or abuse, a damage fee may apply to cover replacement parts, repair labor, or shipping costs.

xBloom Flex is not a financing (i.e. "buy-now-pay-later" by Affirm, Klarna, etc.) nor a rent-to-own program, so you don’t have to commit to a purchase spread out over a period of time until fully paid off.

You may cancel your subscription at any time by logging in to your account. We will send you a pre-paid return label and pause any subscription payments for 7 days to give you enough time to pack and ship your item before your next billing date. You must use the packaging your order was originally delivered in. We do not offer partial refunds for unused time remaining on your subscription. If you don’t return your item, your subscription payments will continue as normal.